Privacy Policy - Eli Collection Group LLC

Eli Collection Group LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Submit an inquiry or contact form
Request information about our services
Apply for business financing
Communicate with us via email or other channels

Personal information may include:

Name and contact details (email, phone, address)
Company name and business information
Financial information relevant to funding applications
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and browser type
Pages visited and time spent on our site
Referring website or source
Device information and operating system

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Process and evaluate funding applications
Communicate with you about our services and offerings
Improve our website and user experience
Comply with legal obligations and protect our rights
Send marketing communications (with your consent where required)

SMS & Text Message Communications

If you opt in to receive text messages from Eli Collection Group LLC, the following terms apply:

By providing express consent through our contact form or other opt-in mechanism, you agree to receive recurring marketing and promotional SMS/MMS messages from Eli Collection Group LLC using an automated telephone dialing system (ATDS).

Message Frequency: Message frequency varies; you may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply based on your mobile carrier's plan.

Opt-Out: Reply STOP to any message to opt out at any time. After opting out, you will receive one final confirmation message.

Help: Reply HELP for assistance or contact us at naser@elicollectiongroup.com.

Consent Not Required: Consent to receive text messages is NOT a condition of purchase or use of our services. You may always contact us via email or through our website.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, subject to confidentiality obligations.
Legal Requirements: We may disclose information when required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share information with your explicit consent for specific purposes.

Mobile Opt-In Data Protection:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information (subject to legal requirements)
Restriction or objection to certain processing activities
Withdrawal of consent for marketing communications

To exercise these rights, please contact us at naser@elicollectiongroup.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Eli Collection Group LLC
1600 Clarendon Boulevard
Arlington, VA 22209
Email: naser@elicollectiongroup.com